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Public Services Automation

Public Services Automation

Welcome to Amivo, where we harness the power of Artificial Intelligence to revolutionize public services. From automating routine tasks to providing advanced insights through custom AI dashboards, our bespoke solutions are designed to make public sector operations more transparent, efficient, and citizen-centric. Whether you are looking to streamline administrative processes or gather actionable data to improve service delivery, Amivo is your trusted partner in navigating the complexities of modern governance. Discover how we can transform your operations, reduce costs, and enhance productivity with cutting-edge AI technology.

AI Consulting

AI Consulting

Our AI consulting services help you identify the best applications of AI for your public sector needs, from initial assessment to strategy development.


  • Initial assessment of current processes
  • Identification of AI opportunities
  • Strategy development
  • Customised AI roadmap
  • Ongoing support


  • Tailored solutions
  • Enhanced efficiency
  • Reduced costs
  • Improved decision-making
  • Long-term support
Process Automation

Process Automation

Automate routine tasks and workflows to achieve greater operational efficiencies, lower costs, and improve service delivery.


  • Automation of routine tasks
  • Workflow optimisation
  • Reduced manual intervention
  • Integration with existing systems
  • Scalable solutions


  • Increased efficiency
  • Reduced errors
  • Lower operational costs
  • Enhanced service delivery
  • Scalable and flexible
Data Analytics

Data Analytics

Harness the power of data with our advanced analytics tools, providing real-time insights and enabling data-driven decision making.


  • Real-time data analysis
  • Custom dashboards
  • Predictive analytics
  • Trend identification
  • Data visualisation


  • Informed decision-making
  • Operational efficiency
  • Better resource allocation
  • Proactive problem-solving
  • Higher transparency
Citizen Engagement

Citizen Engagement

Improve citizen satisfaction with AI-powered solutions like chatbots and self-service portals for quick and accurate responses to queries.


  • AI-powered chatbots
  • Self-service portals
  • Multi-channel support
  • Personalised interactions
  • 24/7 availability


  • Enhanced satisfaction
  • Reduced response times
  • Lower operational costs
  • Increased engagement
  • Personalised experiences
Regulatory Compliance

Regulatory Compliance

Stay compliant with ever-changing regulations through our AI solutions that monitor, update, and ensure adherence to legal requirements automatically.


  • Continuous monitoring
  • Automatic updates
  • Risk reduction
  • Compliance reporting
  • Customised alerts


  • Reduced risk
  • Increased compliance
  • Lower legal costs
  • Peace of mind
  • Proactive adjustments
Training and Support

Training and Support

Ensure seamless adoption of AI solutions with our comprehensive training and support services, tailored to your specific needs.


  • Customised training programs
  • 24/7 support
  • Resource materials
  • On-site and online options
  • Continuous learning


  • Smooth adoption
  • Reduced downtime
  • Improved performance
  • Employee empowerment
  • Ongoing support
Custom AI Solutions

Custom AI Solutions

Develop bespoke AI applications tailored to your unique requirements, from process automation to advanced data analytics.


  • Bespoke applications
  • Tailored to requirements
  • End-to-end development
  • Integration with existing systems
  • Scalable solutions


  • Fully customised
  • Enhanced efficiency
  • Greater flexibility
  • Seamless integration
  • Scalable growth
Monitoring Solutions

Monitoring Solutions

Implement AI-driven monitoring solutions to keep a proactive eye on critical parameters, ensuring timely interventions and maintaining high service standards.


  • AI-driven monitoring
  • Real-time alerts
  • Proactive interventions
  • High service standards
  • Custom configurations


  • Timely alerts
  • Enhanced reliability
  • Improved service quality
  • Proactive management
  • Customised settings

Common Challenges

Are you facing inefficiencies, high costs, or poor citizen engagement in your public services? You're not alone.


Manual processes can be time-consuming and error-prone, leading to inefficiencies that hinder public service delivery. How much time and resources are wasted in your current workflow?

High Costs

Operational costs can skyrocket with outdated systems and manual labor. Are you struggling to keep budgets under control while trying to improve services?

Poor Citizen Engagement

Citizens expect prompt, transparent, and reliable services but often face delays and lack of communication. Are you facing difficulties in meeting citizen expectations?

Data Overload

The public sector generates massive amounts of data daily. Are you finding it challenging to analyze and extract meaningful insights from this data?

Regulatory Compliance

Staying compliant with ever-changing regulations can be daunting. Are you struggling to keep up and ensure that your processes adhere to legal requirements?

If you want your business to sail over these challenges with modern software solutions, then request information or a quote. Our expert AI consultants are here to advise you on the best way to integrate solutions into your business to improve your departments and use of data.

These pain points are common across many public sector organizations. At Amivo, we offer tailored AI-driven solutions to address these challenges, helping you streamline operations, control costs, engage citizens better, and stay compliant with regulations.

Our Capabilities

Explore how Amivo's AI-driven solutions can transform your public service operations.

Task Manual Method AI Method
Document Management Manually handling and processing documents can be labor-intensive and prone to errors, slowing down administrative tasks and affecting service delivery. Amivo's AI solutions automate document management, ensuring faster processing, reduced errors, and easier access to data, ultimately enhancing operational efficiency.
Citizen Services Traditional citizen service methods often involve long wait times and human errors, leading to frustration and dissatisfaction among citizens. Our AI-powered chatbots and service portals offer quick and accurate responses to citizen queries, significantly improving engagement and satisfaction.
Data Analysis Analyzing large datasets manually is time-consuming and often leads to oversight, limiting the ability to make informed decisions. Amivo's advanced data analysis tools provide real-time insights and predictions, enabling data-driven decision-making for better governance.
Regulatory Compliance Manually keeping track of regulatory changes and ensuring compliance can be overwhelming and risky. Our AI solutions continuously monitor regulatory updates and automatically adjust your processes to stay compliant, reducing risks and freeing up resources.
Workflow Automation Manual workflows are often slow and fragmented, causing delays and inefficiencies across departments. With Amivo's workflow automation, tasks are streamlined and optimised, resulting in faster completion times and reduced operational costs.

Success Stories

Improved Efficiency

A major public sector entity collaborated with Amivo to enhance their document management system. Before reaching out to us, the organisation heavily relied on manual processing, which was time-consuming and prone to errors. After implementing our AI-powered document management solution, the entity saw a remarkable 40% reduction in processing time and a significant drop in errors. This not only improved operational efficiency but also positively impacted citizen satisfaction through quicker service delivery. Their staff now spends less time on mundane tasks and more on addressing critical citizen concerns, showcasing how AI can transform public sector operations.

Enhanced Citizen Engagement

In another success story, a local government body encountered challenges in citizen engagement due to outdated communication channels. By collaborating with Amivo and integrating our AI-powered chatbots and self-service portals, they revolutionized their service delivery model. Citizens experienced faster response times and personalised interactions, leading to an 85% increase in satisfaction rates. The local body was able to manage citizen queries more effectively, reduce the workload on their staff, and ensure that services were accessible 24/7. This case highlights the profound impact of AI on enhancing citizen engagement and public sector efficiency.

Measuring ROI

Discover the ROI aspects that make our AI solutions a valuable investment for public sector organisations.

Cost Savings

By automating routine tasks and reducing errors, we help organisations save significant amounts on operational costs. Our solutions free up resources for more critical activities, ensuring better allocation of your budget.


Our AI solutions streamline workflows and enhance efficiency, leading to quicker task completion and improved service delivery. This makes your operations more agile and responsive to citizen needs.

Enhanced Compliance

Stay up-to-date with regulations effortlessly. Our AI-driven compliance solutions ensure that you always adhere to legal requirements, reducing the risk of non-compliance and associated costs.

Citizen Satisfaction

Improved citizen engagement and faster response times lead to higher satisfaction rates. Happy citizens are more likely to trust and engage with your services, fostering a positive public image.

Why Choose Us

Here are a few reasons why Amivo stands out as your ideal partner for public services automation.


Our team comprises experts in AI and public sector operations. We understand the unique challenges you face and offer tailored solutions to meet your needs.

Custom Solutions

We don't believe in one-size-fits-all. Our solutions are bespoke and designed to address your specific requirements, ensuring maximum impact and effectiveness.

Proven Results

Our success stories speak for themselves. We have a track record of transforming public sector operations, enhancing efficiency, and improving citizen satisfaction.

Ongoing Support

Our relationship with clients doesn't end at deployment. We offer continuous support and ensure that our solutions adapt to evolving needs and challenges.


We stay abreast of the latest technological advancements, ensuring that our solutions are at the forefront of innovation, delivering superior performance and results.


From initial consultancy through implementation, Amivo ensures a smooth transition to AI-powered public services.



We start with a thorough consultation to understand your specific needs and challenges, laying the foundation for a tailored solution.



Our team conducts a detailed assessment of current processes and identifies areas where AI can make the most impact.



We develop bespoke AI solutions, ensuring that they are aligned with your organisational goals and objectives.



Our solutions are integrated seamlessly into your existing systems, minimising disruptions and ensuring continuity of services.



We handle the deployment of AI solutions, ensuring they are robust and fully functional, ready to transform your operations.



We provide comprehensive training for your staff, equipping them with the skills and knowledge to make the most of the new technology.



Our support doesn't end at deployment. We offer ongoing maintenance and updates to keep your systems running smoothly.


Frequently asked questions about our public services automation solutions.

Artificial Intelligence (AI) refers to the simulation of human intelligence in computers. It involves machines performing tasks such as learning, reasoning, problem-solving, and decision-making. AI is used in various applications, including automation, data analysis, and more.

AI can significantly enhance public services by automating routine tasks, providing real-time data analysis, ensuring compliance, and improving citizen engagement. This leads to greater efficiency, cost savings, and higher citizen satisfaction.

The cost of implementing AI solutions can vary based on the complexity and scale of the project. However, the long-term benefits, such as cost savings, improved efficiency, and enhanced service delivery, often outweigh the initial investment.

At Amivo, we prioritize security. Our AI solutions are built with robust security measures to protect your data and ensure compliance with regulations. We take every precaution to safeguard your information.

Yes, we offer ongoing support and maintenance to ensure that your AI solutions continue to deliver optimal performance. We are committed to helping you navigate any challenges and make the most of your investment.

Get Started

Tell us what you are looking to achieve. Be as functional or technical as you wish. We'll then provide you with a document outlining how we can help and how the project could progress.