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Hospitality Resource Hub

Hospitality AI Solutions

Welcome to Amivo's Hospitality Resource Hub. Here, we're dedicated to transforming the hospitality industry with innovative AI solutions and custom code projects. Whether you aim to automate routine tasks, gain real-time business insights, or overhaul operational processes, our expertise in AI and code can guide you through every step. We specialise not only in small-scale code implementations for specific tasks but also in comprehensive process integrations that drive efficiency and innovation. Dive into our resources to explore how we're turning challenges into opportunities, elevating guest experiences, and optimising operations.

ABPM Solutions

ABPM Solutions

Automate repetitive manual processes to reduce human errors and increase efficiency. Our ABPM tools streamline operations from booking management to check-ins.


  • Streamlined booking processes
  • Automated check-ins and check-outs
  • Reduced manual errors
  • Improved operational efficiency
  • Enhanced guest experience


  • Save time and resources
  • Lower operational costs
  • Increase staff productivity
  • Enhance guest satisfaction
  • Improve efficiency
Data Analysis Tools

Data Analysis Tools

Transform raw data into actionable insights with our advanced data analysis tools. Make informed decisions to boost operational efficiency and guest satisfaction.


  • Real-time data analysis
  • Automated reporting
  • Predictive analytics
  • Custom KPI dashboards
  • Integration with multiple data sources


  • Enhance decision-making
  • Identify trends and patterns
  • Improve operational efficiency
  • Boost guest satisfaction
  • Gain competitive advantage
AI Dashboards

AI Dashboards

Monitor KPIs in real-time with custom AI dashboards. Tailor these dashboards to your specific needs, ensuring you have instant access to meaningful data.


  • Customisable dashboards
  • Real-time data updates
  • Interactive visualisations
  • User-friendly interface
  • Scalable solutions


  • Improve decision-making
  • Real-time monitoring
  • Enhanced data accessibility
  • Boost operational efficiency
  • Personalised insights
Guest Experience AI

Guest Experience AI

Enhance guest satisfaction with AI-driven personalised services. From customised room settings to tailored communication, our solutions make every guest feel special.


  • Personalised room settings
  • Customised guest communication
  • AI-driven recommendations
  • Real-time feedback analysis
  • Enhanced customer service


  • Boost guest satisfaction
  • Drive loyalty
  • Increase guest retention
  • Provide customised experiences
  • Improve service quality
Inventory Management

Inventory Management

Optimise your inventory with AI-powered management systems. Ensure you have the right quantities at the right times, reducing costs and waste.


  • Automated inventory tracking
  • Predictive analytics
  • Real-time updates
  • Minimised stockouts
  • Optimised inventory levels


  • Reduce wastage
  • Lower operational costs
  • Ensure optimal inventory
  • Increase efficiency
  • Minimise errors
Feedback Analytics

Feedback Analytics

Collect and analyse guest feedback effortlessly with AI. Gain valuable insights and improve your services continuously.


  • Automated feedback collection
  • Real-time sentiment analysis
  • Customisable feedback forms
  • Actionable insights
  • Integrated reporting


  • Understand guest sentiments
  • Identify areas for improvement
  • Enhance guest satisfaction
  • Drive continuous improvement
  • Save time and resources
Occupational Psychology

Occupational Psychology

Facilitate smooth tech adoption with our expertise in occupational psychology. Maximise ROI and ensure your teams embrace new technologies.


  • Change management strategies
  • Team training sessions
  • User adoption monitoring
  • Psychological support
  • Maximised ROI


  • Smooth technology adoption
  • Enhanced team productivity
  • Reduced resistance to change
  • Maximised investment value
  • Improved operational efficiency
Project Management

Project Management

From planning to execution, our project management services ensure seamless implementation of AI and coding solutions. Navigate through Agile, Scrum, and other frameworks effortlessly.


  • Tailored project strategies
  • Experienced project managers
  • Flexible methodologies
  • Comprehensive planning
  • Progress tracking


  • On-time delivery
  • Within-budget execution
  • Effective resource utilisation
  • Risk management
  • Client satisfaction

Industry Challenges

Curious about how AI can solve hospitality challenges? Here are some common issues and how we address them.

Manual Processes

Manual processes are time-consuming and prone to errors. Do you face bottlenecks in bookings, check-ins, or maintenance requests? Our AI solutions offer automation to streamline operations and reduce human error.

Data Overload

Are you overwhelmed by the sheer volume of data but lack actionable insights? Our advanced data analysis tools turn data into valuable insights, helping you make informed decisions.

Guest Expectations

In an era of personalised experiences, meeting guest expectations can be tough. We offer custom AI dashboards for real-time insights, enabling tailored guest services and higher satisfaction rates.

High Operational Costs

Cutting costs without sacrificing quality is a constant struggle. Our Automated Business Process Management (ABPM) systems can optimise workflows, reduce waste, and significantly lower operational costs.

Technology Adoption

Introducing new tech can be daunting. Are your teams resistant to change? Our experience in occupational psychology ensures smooth adoption and maximum ROI on your tech investments.

If you want your business to sail over these challenges with modern software solutions, then request information or a quote. Our expert AI consultants are here to advise you on the best way to integrate solutions into your business to improve your departments and use of data.

Addressing these challenges is key to improving efficiency, guest satisfaction, and overall profitability. Our AI-driven solutions are designed to automate tasks, deliver actionable insights, and ease the transition to new technologies.

Our Capabilities

Discover how Amivo's AI and coding expertise can revolutionise your hospitality business.

Task Manual Method AI Method
Booking Management Manually managing bookings involves significant time and effort. Staff need to handle inquiries, confirm reservations, and update availability in multiple systems. Our AI-driven booking management system automates these tasks, ensuring swift and accurate handling of reservations. This reduces manual effort and enhances customer satisfaction.
Data Analysis Traditional data analysis requires compiling reports manually from various sources, which is time-consuming and prone to errors. With AI, data from multiple sources is automatically aggregated and analysed. Our advanced data analysis tools provide real-time, actionable insights, enhancing decision-making.
Guest Services Personalising guest services manually is inefficient and often lacks the precision needed to meet individual preferences. Our AI solutions can personalise guest experiences by analysing their preferences and delivering tailored services, from room settings to personalised communication.
Inventory Management Manual inventory management is laborious and can lead to costly mistakes like overstocking or stockouts. AI automates inventory tracking, providing real-time updates and predictive analytics to ensure optimal inventory levels, reducing costs and waste.
Customer Feedback Manually collecting and analysing customer feedback is time-intensive and often fails to capture the full scope of guest experiences. Our AI tools can automatically collate and analyse feedback, offering real-time insights into guest satisfaction and areas for improvement.

Success Stories

Automated Check-Ins

One of our clients faced significant bottlenecks in their check-in process, resulting in long wait times and dissatisfied guests. We implemented an automated check-in system powered by AI. The solution included digital kiosks and a mobile app for quick and easy check-ins. Integrated with their existing PMS, the system enabled real-time updates and seamless experience. As a result, the client noticed a 40% reduction in check-in times and a 30% increase in guest satisfaction. Staff could focus more on personalised guest services rather than administrative tasks, leading to a noticeable improvement in their reviews and ratings.

Predictive Maintenance

A high-end resort struggled with equipment failures affecting their guest experience negatively. We developed an AI-driven predictive maintenance system that monitored equipment performance in real-time. This system identified potential failures before they occurred, allowing timely maintenance actions. The outcome was a 50% reduction in unplanned maintenance and a 20% decrease in associated costs. Guests enjoyed uninterrupted services, and the resort could maintain its reputation for high-quality experiences.

ROI Benefits

Discover how our AI and coding solutions deliver substantial Return on Investment (ROI) for your hospitality business.

Cost Savings

Implementing AI solutions reduces the need for manual labour and minimizes human errors, leading to significant cost savings. Tasks are completed faster and more efficiently, freeing up resources for other important activities.

Improved Efficiency

AI-driven processes streamline operations, improving overall efficiency. Automated systems handle repetitive tasks, enabling your staff to focus on more strategic, value-added activities.

Enhanced Guest Satisfaction

Delivering personalized and seamless guest experiences boosts satisfaction and loyalty. Happy guests are more likely to return and recommend your services to others, driving revenue growth.

Data-Driven Insights

AI analytics transform raw data into actionable insights. This helps in making informed decisions that contribute to operational excellence and strategic planning, ensuring long-term success.

Why Choose Us?

At Amivo, we combine expertise in AI and coding with a deep understanding of the hospitality industry. Our tailored solutions are designed to meet your specific needs and drive success.


With a wealth of experience in AI and coding, our team provides cutting-edge solutions that transform your operations and elevate guest experiences.

Custom Solutions

We don't believe in one-size-fits-all. Our bespoke solutions are tailored to address the unique challenges faced by your hospitality business.

Comprehensive Support

From initial consultancy to implementation and beyond, we offer comprehensive support at every stage, ensuring a smooth and successful technology adoption.

Proven Results

Our success stories speak for themselves. We've helped numerous hospitality businesses achieve their goals through innovative AI-driven solutions.

Innovative Approach

We stay ahead of the curve by continuously exploring and integrating the latest technologies, ensuring that you benefit from cutting-edge solutions.

Implementation Process

Our implementation process covers every stage, from initial consultancy to ongoing support. Let's break it down step by step.



We start with a thorough assessment of your needs and challenges. Our consultants work closely with you to understand your specific requirements and objectives.



Next, we perform a detailed assessment to analyse your current processes and identify opportunities for automation and AI integration.



Our expert team begins the development phase, crafting bespoke AI and coding solutions tailored to your business. We ensure that every solution aligns with your goals.



Once developed, we integrate the solutions seamlessly into your existing systems. This integration is done with minimal disruption to your operations.



Post-integration, we deploy the solutions in your live environment. Our team ensures everything runs smoothly, and any issues are quickly addressed.


Training & Support

We offer extensive training sessions to ensure your team is comfortable with the new technologies. Ongoing support is also provided to address any questions or concerns.


Ongoing Maintenance

Our relationship doesn't end post-deployment. We provide ongoing maintenance and updates to ensure your systems remain up-to-date and perform optimally.


Got questions? We've got answers. Here are some of the most frequently asked questions about our services.

ABPM stands for Automated Business Process Management. It's a system that uses AI to automate repetitive manual processes such as booking management, check-ins, and inventory tracking, thereby improving operational efficiency and reducing human error.

Yes, AI can significantly enhance guest experiences. By analysing guest preferences and behaviours, AI can provide personalised services, streamline check-ins, and offer customised recommendations. This leads to higher guest satisfaction and loyalty.

While there is an upfront cost to implementing AI solutions, the long-term benefits such as cost savings, efficiency improvements, and enhanced guest satisfaction usually result in a high return on investment (ROI). We also offer scalable solutions to fit different budgets.

We combine our expertise in AI with occupational psychology to facilitate smooth technology adoption. Our approach includes detailed training sessions, continuous support, and change management strategies to ensure your team is comfortable with the new technologies.

We provide comprehensive support throughout the entire process-from initial consultancy to post-deployment. Our team is always available to address any questions or concerns you may have. Additionally, we offer ongoing maintenance to ensure your systems stay updated and perform optimally.

Get Started

Tell us what you are looking to achieve. Be as functional or technical as you wish. We'll then provide you with a document outlining how we can help and how the project could progress.